RETURN POLICY
You may return most new, unopened items within 14 days of delivery for a refund or replacement. We'll also provide replacement if the return is a result of our error (you received an incorrect or defective circle lenses, etc.), kindly email us at sales@maplelens.com and send us some photo to proof your request.

You should expect to receive your refund within 3 to 5 business days after we receive returned item.

 ** Please keep the faulty product and do not throw it away.

 


SHIPPING INFO


** Delivery time is an estimation only, actual delivery time may delay due to certain circumstances.
** FedEx does not ship to PO Box, APO and FPO address except Dubai.
** Handling times are not included in the above mentioned estimated delivery.
** FedEx services are not available for the Brazil, Mexico, Philippines and certain cities.

 

shipping rate & estimate shipping time

FedEx International Priority Rates From Estimated Delivery
Countries in Europe  $16.90  3 ~ 7 business days
Singapore  $8.00  3 ~ 5 business days
Australia & New Zealand  $16.90  3 ~ 7 business days
Rest of the world  $16.90  3 ~ 5 business days
Standard Registered Airmail Rates From Estimated Delivery
Countries in Europe  $5.00  9 ~ 25 business days
Asia countries  $5.00  7 ~ 20 business days
Australia & New Zealand  $5.00  9 ~ 25 business days
Rest of the world  $5.00  14 ~ 30 business days
United Stated  $5.00  9 ~ 25 business days
DHL Parcel Direct Flat Rate Estimated Delivery
United Stated  $10.00  5 ~ 15 business days
Australia, United Kingdom,   $10.00  5 ~ 15 business days


free shipping for order $50 or above

Country Type of Shipping Method & Estimated Delivery
Mexico, Brazil & Philippine  $50 or above - Standard Registered Airmail (Estimated 14~30 business days)
United Stated $50 or above DHL Parcel Direct (5 ~ 15 business days)
United Kingdom $50 or above DHL Parcel Direct (5 ~ 15 business days)
Australia $50 or above - DHL Parcel Direct (5 ~ 15 business days)
Asia countries $50 or above - Standard Registered Airmail (Estimated 14~30 business days)
Rest of the world $50 or above - Standard Registered Airmail (Estimated 14~30 business days)

 


IMPORTANT NOTE:
International shipments may be subjected to duties, taxes, broker and customs charges, all these are responsibility of the recipient. Customs policies vary from country to country, kindly check with your local customs office for further information.
In most case, there will be no duties & taxes charges occur, But if there is any charges occur, we cannot be held responsible for the payment of any of these charge.
Certain country have higher chance of getting duties & taxes charges by their local Customs, such as Brazil and Philipines

 

**updated on 29th June 2015